Privacy policy
What Information We Collect
We may collect the following types of personal and non-personal information:
Information You Provide:
- Full name, company name
- Phone number, email address
- Billing/shipping address (if applicable)
Messages or inquiries submitted via contact forms
Automatically Collected Data:
- IP address
- Browser type and device info
- Pages visited and time spent
- Cookies and tracking information (see Cookie Policy)
How We Use Your Information
We use your information for the following purposes:
To respond to your inquiries and requests
To process orders and provide customer service
To personalize your experience and improve the website
To send important updates or promotional emails (with consent)
To detect, prevent, and address security issues or fraud
We do not sell or rent your personal data to third parties.
Cookies and Tracking
Our website may use cookies, tracking pixels, and similar technologies to:
Maintain session information
Analyze visitor behavior (via tools like Google Analytics)
Enhance user experience
You can control or delete cookies through your browser settings. See our [Cookie Policy] for full details.
Legal Basis for Processing
We collect and use your information based on one or more of the following legal bases under Bangladeshi law:
Your explicit consent
To fulfill contractual obligations
To comply with legal requirements
For our legitimate business interests
Data Sharing & Disclosure
We may share your data with trusted third parties in the following cases:
Service providers (e.g., hosting, analytics, CRM software)
Legal authorities, when required by law or regulation
In connection with business transfers, such as mergers or acquisitions
All third parties are bound by confidentiality and data protection agreements.
Data Storage & Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your data may be stored:
On secure servers within Bangladesh or trusted international cloud service providers
For only as long as necessary for the purpose collected, or as required by law
Your Rights
As a user in Bangladesh, you have the right to:
Access your personal information
Request correction or deletion
Withdraw consent at any time
Object to certain types of data processing
Request information about how your data is being used
To exercise any of these rights, please contact us directly.
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
Third-Party Links
Our website may contain links to external websites (e.g., Facebook, YouTube, Instagram). We are not responsible for the privacy practices or content of third-party sites.
Please review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Effective Date” at the top of this page.
Continued use of the website indicates your acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of Bangladesh, including but not limited to:
Digital Security Act, 2018
Information and Communication Technology Act, 2006
Consumer Rights Protection Act, 2009
Any disputes shall be resolved in the courts of Dhaka, Bangladesh.