Services
Services
Empowering You with Reliable Printing Solutions
At Colorjet, our commitment goes beyond just delivering machines—we deliver complete solutions. From installation to after-sales support, we provide expert services that keep your operations smooth and productive. With genuine parts, skilled technicians, and personalized consultation, we ensure your investment brings lasting value. Whether you’re a startup or an established factory, we’re here to power your printing journey with confidence.
Turnkey Installation & Setup
We provide complete installation of all machinery, including calibration, testing, and operator training, so your production is ready to launch without hassle.
Genuine Spare Parts Supply
Ensure uninterrupted operation with fast access to original spare parts and consumables, sourced directly from trusted manufacturers.
Annual Maintenance Contracts (AMC)
Keep your equipment running at peak performance with scheduled maintenance plans, preventive checkups, and priority service support.
Onsite & Remote Technical Support
Get quick, expert assistance anytime—our team offers phone, video, and in-person troubleshooting to resolve issues with minimal downtime.
Custom Workflow Consultation
Our experts help you design an efficient production process—selecting the right machines, inks, and accessories to fit your unique business goals.
Operator Training & Skill Development
Empower your team with hands-on training sessions covering machine operation, maintenance best practices, and advanced printing techniques.
FAQ
Frequently Asked Questions
Explore answers to common client inquiries on machine delivery, installation, training, and support.
We offer complete installation and setup, including calibration, test printing, and basic operator training to ensure you start production confidently.
Yes, we provide annual maintenance contracts (AMC) that cover regular checkups, preventive maintenance, and priority support.
Our support team responds within 24–48 hours for most service requests. Urgent issues are given priority to minimize your downtime.
Absolutely. We offer hands-on training sessions and refresher courses to help your operators master machine operation and maintenance.
Yes, we maintain stock of genuine spare parts, inks, and media to keep your machines running smoothly.
Yes, we provide phone and video call assistance for troubleshooting and guidance whenever possible.
Some service visits, especially outside Dhaka or beyond warranty, may include a service fee. Our team will inform you of any charges in advance.
Yes, our experts offer consultation to recommend the best solutions based on your production goals, budget, and industry needs.
