COLORJET Bangladesh provides installation, operator training, calibration, troubleshooting, spare parts guidance, printhead support, ink system support and after-sales service coordination for signage, textile, UV, DTF and finishing machines.
COLORJET support is organized by real machine operation: installation, calibration, printhead, ink system, electronics, training and preventive maintenance.
Professional setup support for eco solvent, sublimation, UV, DTF, heat transfer, lamination and cutting machines.
Print workflow support for stable output, media matching, pass mode, alignment and production setup.
Support for printhead, damper, capping, ink line, pump, sub tank and cleaning workflow issues.
Technical guidance for machine communication, board, sensor, encoder and cable-related problems.
Practical operator training for machine use, daily maintenance, safety, consumables handling and production discipline.
Planned maintenance support to reduce downtime and protect production machines from avoidable breakdowns.
Support coverage is connected with the machines, consumables and spare parts categories already used on the website.
XP600, i3200, signage production, ink flow, capping, calibration and media workflow.
PY Series and F1 Series, Epson i3200 workflow, transfer paper output and production calibration.
UV 6090, UV 4060, UV 4050, white ink workflow, flatbed height setup and rigid material printing support.
DTF-700 2H/4H, white ink handling, film printing, powder shaker and curing workflow support.
420mm, 600mm, 800mm, industrial calender, temperature, pressure and speed workflow support.
Laminator, cutting plotter, media handling, alignment and basic service support.
A clear service request reduces delay and helps the engineer identify the issue faster.
Machine name, model, printhead type, ink type and location.
Send error photo, nozzle test, problem video or old part image.
COLORJET checks issue type, required parts and service priority.
Engineer visit, remote guidance, parts supply or maintenance plan is confirmed.
Technical issues are easier to solve when the service team gets complete information from the beginning. Customers can send these details through WhatsApp.
These short answers help customers prepare the right information before calling support.
প্রথমে nozzle test, capping seal, damper, ink flow এবং cleaning solution workflow check করতে হবে। Direct head replacement করার আগে ink supply এবং capping condition confirm করা ভালো।
Machine model, head type, error photo/video, last printed file condition, ink level, power condition এবং recent maintenance history পাঠান।
White ink circulation, stirring, damper, capping, filter এবং daily maintenance routine check করতে হবে। UV white ink নিয়মিত maintenance ছাড়া stable থাকে না।
Daily agitation, proper circulation, correct humidity, clean capping, regular nozzle check এবং correct ink use করতে হবে।
Old part photo, board code, cable side, machine model, printhead type এবং fault description দিলে correct part identify করা সহজ হয়।
