Warranty Claim Request

Submit this request to begin a warranty eligibility review. Include customer and company name, mobile number, invoice/quotation reference, machine model, serial number, installation date if known, problem description and relevant photo/video proof.

Sending a request does not itself confirm that a part, engineer visit, labour or replacement is covered. The team verifies the applicable purchase, warranty, installation and service records before confirming eligibility, remote checks, an onsite visit, parts review or chargeable work.